Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services. By accessing our platform, you agree to the practices described here, including interactions powered by ManyChat. We aim to keep everything clear, transparent, and secure.
Information We Collect
We may collect personal information such as your name, email address, phone number, and any details you provide through forms or chat interactions. We also collect non-personal data like browser type, device information, and usage behaviour to improve performance and user experience.
How We Use Your Information
Your information is used to provide and improve our services. This includes responding to enquiries, delivering requested content, sending updates, and improving communication systems. We may also use data to personalise your experience and offer relevant products or services based on your interests.
Use of Chat and Automation Tools
We use tools like ManyChat to automate responses and manage conversations. These tools may collect and process data you provide during interactions. This helps us respond faster, organise leads, and deliver a better user experience.
Data Sharing and Third Parties
We do not sell your personal information. However, we may share data with trusted third-party service providers that help us operate our platform, such as email services, analytics tools, or chat automation systems. These partners are required to keep your information secure and use it only for intended purposes.
Data Security
We take reasonable measures to protect your information from unauthorised access, loss, or misuse. While no system is completely secure, we continuously improve our security practices to keep your data safe.
Your Rights
You have the right to access, update, or request deletion of your personal information. You can also opt out of marketing communications at any time. If you wish to make changes, you can contact us through our website.
Cookies and Tracking
Our website may use cookies to enhance user experience and analyse traffic. Cookies help us understand how users interact with our platform, allowing us to improve functionality and performance.
Changes to This Policy
We may update this Privacy Policy when needed. Any changes will be posted on this page, and continued use of our services means you accept the updated policy.